Terms of service

Last updated: November 11, 2026

1. Overview

This website, bekindthreads.com, is operated by BeKindThreads ("we," "us"). By visiting the site or buying from us, you agree to these Terms of Service and to our refund policy, shipping policy, and privacy policy. If you don't agree, please don't use the site.

2. Eligibility

You must be at least 18 years old, or have a parent or guardian's permission, to place an order. Our store is not directed to children under 13. We ship to addresses in the United States only.

3. Products and print-to-order

We sell pullover hoodies in midweight fleece with a kangaroo pocket, drawstring hood, and ribbed cuffs and hem. Each hoodie is printed to order after you buy. Colours are Black, Charcoal, Dark Chocolate, and Sand. Sizes run S to 5XL. Please check our size guide before ordering.

We try to show colours and prints as accurately as we can. Screens differ, and small variations in colour or print placement are a normal part of printing to order.

4. Pricing and promo codes

Prices are in US dollars. Each hoodie is $55.99, in every size. Bundle savings apply when you buy more than one hoodie: 2 hoodies save 15% (code BKSET2) and 3 hoodies save 20% (code BKSET3). The discount is applied automatically from the bundle builder. The set price ends Monday, November 30, 2026, at 11:59 pm PT.

Promo codes can't be combined unless we say so, have no cash value, and may be changed or ended at any time. We may correct pricing errors and cancel or refund orders affected by them.

5. Orders and cancellation

Placing an order is an offer to buy. We may decline or cancel an order, for example because of a pricing error, a suspected fraud, or an address we can't ship to. If we cancel, we'll refund you in full.

You can ask to cancel or change an order within 6 hours of ordering, and before production starts. Email us with your order number and what you'd like to change. See our cancellation policy. Once production starts, we can't cancel or change the order.

6. Payment

Payment is made through PayPal, including cards paid through PayPal checkout. We do not store card numbers. By paying, you confirm that you're allowed to use the payment method and that the information you give us is correct.

7. Shipping and risk

Production takes 1-3 business days, and US shipping takes 2-5 business days. Delivery times are estimates, not guarantees. You are responsible for entering the correct shipping address. If a package is lost or stuck in transit, we'll work with you as described in our shipping policy.

8. Our guarantee

Our 7-day guarantee, including how to request a refund or replacement, is set out in our refund policy. Requests must be made within 7 days of delivery. Because every hoodie is printed to order, we don't accept mailed returns.

9. Intellectual property

All content on this site, including the name BeKindThreads, text, designs, messages, graphics, and images, belongs to us or our licensors and is protected by law. You may not copy, reproduce, sell, or use it for commercial purposes without our written permission. Buying a hoodie gives you the hoodie, not any rights to the designs on it.

10. User content and reviews

If you send us messages, photos, or reviews, you promise they are yours to share and are not unlawful, hateful, or misleading. You give us permission to use, display, and share them in connection with the store. We may remove content for any reason. We'll never publish your personal details without your permission.

11. Prohibited uses

You agree not to:

Use the site for anything unlawful or fraudulent
Try to break, overload, or get unauthorized access to the site or its systems
Use bots or scrapers to collect data from the site without permission
Upload viruses or other harmful code
Misuse promo codes or place orders in bad faith
Copy or resell our designs or content

12. Disclaimers

The site and products are provided "as is" and "as available." To the fullest extent the law allows, we make no other promises, express or implied, including about merchantability or fitness for a particular purpose. We don't promise the site will always be uninterrupted or error-free.

Our hoodies are apparel. They are not a medical treatment and not a substitute for professional care. If you or someone you love is struggling, call or text 988 in the US. In an emergency, call 911.

13. Limitation of liability

To the fullest extent the law allows, BeKindThreads is not liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products. Our total liability for any claim is limited to the amount you paid for the order the claim relates to. Some places don't allow these limits, so they may not apply to you.

14. Indemnity

You agree to defend and hold harmless BeKindThreads from claims, losses, and costs, including reasonable legal fees, that come from your breach of these Terms or your misuse of the site.

15. Governing law

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules.

16. Changes

We may update these Terms from time to time. The updated version applies once posted, with a new date at the top. Using the site after that means you accept the changes.