BeKindThreads — help
Contact Us
Hi there. We're a small team, and we're glad to hear from you. Whether you have a question about sizing, need help with an order, or just want to say hello, write to us.
Email us
When we'll reply
We reply within 1 business day (Monday to Friday).
What to include
A few details help us help you faster:
- Your order number
- The email address you used to order
- A clear photo, if your hoodie arrived damaged, misprinted, or wrong
- What you'd like us to do, such as a refund, a replacement, or a change to your order
Time-sensitive requests
Guarantee requests must reach us within 7 days of delivery. Cancellations or changes must reach us within 6 hours of ordering, before production starts. If your request is time-sensitive, please say so in the subject line.
Our mailing address
30 N Gould St Ste R, Sheridan, WY 82801, United States.
This is a mailing address only. Please don't send returns or packages there. Email us first, and we'll tell you what to do.
Looking for answers right now? Our FAQ, shipping policy, and refund policy may help.