Shipping policy
Where we ship
We ship to addresses in the United States, including PO Boxes and APO/FPO addresses. We do not offer international shipping at this time.
How long it takes
Every hoodie is printed to order, so there are two steps:
- Production: 1-3 business days
- Shipping: 2-5 business days in the US, with tracking
Business days are Monday to Friday, not counting holidays.
Shipping costs (US)
Shipping is based on weight, so it depends on how many hoodies are in your order. The exact amount is shown at checkout before you pay.
| Hoodies in your order | Shipping |
|---|---|
| 1 hoodie | $5.99 |
| 2 hoodies | $9.99 |
| 3 hoodies | $12.99 |
| 4 hoodies | $14.99 |
| 5 or more hoodies | $17.99 |
Tracking
Every order ships with tracking. When your order ships, we email you a tracking number. You can also check it any time on our Track your order page.
PO Boxes and APO/FPO
Yes, we ship to both. Delivery to APO/FPO addresses can take longer than standard US delivery because of the military mail system.
Address mistakes
Please double-check your shipping address at checkout. If you entered the wrong address, email us right away and we'll do our best to help. If the package has already shipped, a re-delivery may need a new shipping fee.
Lost or stuck packages
Email us at hello@bekindthreads.com if:
- Tracking hasn't moved for 7 business days, or
- Tracking says delivered, but you don't have it.
Include your order number. We'll check with the carrier, then reship your order or refund you.
Holidays and busy times
Around holidays and other busy periods, carriers can run slower and printing can take a little longer. The time frames above are our best estimates, not guarantees. If something feels late, just write to us.
Questions?
Email hello@bekindthreads.com. Our return and refund policy covers damaged or wrong items.