BeKindThreads — help

Track Your Order

Track your order

Every BeKindThreads order ships with tracking, so you can follow your hoodie from our printer to your door.

Where to find your tracking number

When your order ships, we send you a shipping email with your tracking number and a tracking link. Search your inbox for "BeKindThreads." If you can't find it, check your spam or promotions folder.

What to expect

• Production: 1-3 business days. Your hoodie is printed to order, so there's no tracking number during this step.
• Shipping: 2-5 business days in the US after it ships.

Tracking can take a little while to show movement after the label is created. That's normal. Business days are Monday to Friday.

If your package seems stuck

Email us at hello@bekindthreads.com with your order number if:

• Tracking hasn't moved for 7 business days, or
• Tracking says delivered, but you don't have your package

We'll check with the carrier, then reship your order or refund you.

Wrong address?

Email us right away. We'll help, though a re-delivery may need a new shipping fee. See our shipping policy for details.

Still have questions? Visit our contact page.