BeKindThreads — help

FAQ

How do I place an order?

Pick your hoodie, colour, and size, add it to your cart, and check out with PayPal. You can pay with a card through PayPal checkout too. You'll get a confirmation email right away.

How do the bundle savings work?

Buy 2 hoodies and save 15% (code BKSET2). Buy 3 hoodies and save 20% (code BKSET3). The discount is applied automatically when you use the bundle builder. The set price ends Monday, November 30, 2026, at 11:59 pm PT.

How much does a hoodie cost?

$55.99, in every size from S to 5XL. Prices are in US dollars.

What size should I get?

Our hoodies are unisex with a relaxed fit. If you're between two sizes, take the larger one. Check the chest and length measurements on our size guide.

How long will my order take?

Every hoodie is printed to order. Production takes 1-3 business days, then shipping takes 2-5 business days in the US.

How much is shipping?

It depends on how many hoodies you order: 1 hoodie $5.99, 2 hoodies $9.99, 3 hoodies $12.99, 4 hoodies $14.99, and 5 or more $17.99. You'll see the exact amount at checkout. More details are in our shipping policy.

How do I track my order?

When your order ships, we email you a tracking number. You can also visit our Track your order page.

What payment methods do you accept?

We accept PayPal, and cards through PayPal checkout. We don't store your card numbers.

What if I don't like my hoodie?

You're covered by our 7-day guarantee. Email us within 7 days of delivery and choose a full refund or a free replacement. There's nothing to mail back. We just ask that you pass the hoodie to a clothing charity. If your hoodie arrives damaged, misprinted, or wrong, send us a photo within 7 days and we'll replace it or refund you in full. See our refund policy.

Can I cancel or change my order?

Yes, within 6 hours of ordering and before production starts. Email us at hello@bekindthreads.com with your order number and what you'd like to change.

Can I send a hoodie to someone as a gift?

Absolutely. Enter your friend's or family member's address as the shipping address at checkout. We ship to US addresses, including PO Boxes and APO/FPO.

How do I care for my hoodie?

Wash it inside out in cold water on a gentle cycle. Tumble dry low or hang to dry. Don't iron the print, and don't use bleach.

What does the back of the hoodie say?

The front has a short kind message for you. The back carries a letter, written for the person walking behind you. Read more on our Our Story page.

Do you ship internationally?

Not at this time. We currently ship only to the United States.