BeKindThreads — help

Accessibility

Our commitment

BeKindThreads wants everyone to be able to use our store. We aim for our website, bekindthreads.com, to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA.

Ongoing work

Accessibility is something we keep working on, not something we finish once. Our store runs on Shopify, and we review our pages and content as we update them. We try to:

• Write clear, plain-language content
• Use headings and lists so pages are easy to navigate
• Make sure text can be read against its background
• Make sure links and buttons have clear labels
• Support keyboard navigation and screen readers where we can
• Provide helpful descriptions for important images

We can't promise every page is perfect. Some parts of the site, including third-party tools such as PayPal checkout, are outside our direct control.

Report a problem

If something on our site is hard to use, or you need information in a different format, please tell us. Email hello@bekindthreads.com and include:

• The page address (URL)
• What happened and what you were trying to do
• The device, browser, or assistive technology you were using, if you know

We reply within 1 business day (Mon-Fri). We'll do our best to fix the issue, or help you complete your order another way. You can also reach us through our contact page.